· White-glove service

Your customers are your
best content creators

Moast Collect is a done-for-you service that gets real customer videos onto your site, without you chasing anyone.

Most brands try once and give up

Asking customers to make videos is easy. Getting good ones consistently is not. Here's why it usually falls apart.
Learn how American Candy Store collects customer videos with Moast

"Moast made it super easy to collect and show off our customers’ videos. The set up was super easy, and so far the results have been great."

—  American Candy Store

We run the whole thing.
You approve the videos.

Five steps. Four weeks. A library of customer videos live on your site.

Strategy

We work with your team to define what videos to collect, who to target, what incentive to offer, and where the content will live.

We build everything

Campaign brief, creator guidelines, a branded collection landing page, and professionally written email campaigns. All done for you.

Campaign goes live

Email goes out to your customers. They click through, film, and submit directly via the Collect widget. Videos appear in your dashboard instantly.

We review, you approve

We filter submissions, request revisions when needed, and only pass through content that's ready to publish. You get a final sign-off before anything goes live.

Live on your store

Approved videos are published to your store as shoppable videos. We handle the integration. Then the cycle repeats, automatically.

Not just "a video"

We guide customers to create specific formats that convert at different stages of the buying journey.

Problem-led

Customer describes their frustration before finding your product. Powerful for top-of-funnel.

Objection handling

Directly addresses buying hesitations — price, fit, durability. Kills the "but what if" moment.

How-to / explainer

Shows exactly how the product works in a real-life scenario. Great for PDPs.

Testimonial

Classic social proof. A real customer, on camera, saying why they love it.

Unboxing

Captures first impression and packaging experience. Sets expectations and builds excitement.

One video. Every channel.

PDPs, homepage feeds, paid ads, email, social. Each video is reusable across your entire marketing stack.
Shopify Flow

Your content program runs itself

Connect Moast to Shopify Flow and let simple automations keep your team organized.
Get notified instantly when a customer submits new video content.
Automatically tag customers, send thank-you emails, or trigger rewards once content is approved.
Send discount codes or follow-ups to encourage customers to submit more videos.
Dashboard mockup

A content engine that runs itself

Most brands are still chasing customers for videos. Set up Moast Collect once and get a steady stream of ready-to-publish content every month.