How to duplicate media
Updated 3 weeks ago
Duplicating means making an exact copy of a video or image you already have in Moast. The copy keeps everything you set up on the original, like the caption, product tags, links, labels, and thumbnail. This is handy when you want to reuse a video without uploading the file again.
Before you start
The video or image has to finish processing first. Processing means Moast is still preparing the file so it can play on your store. You can only duplicate media that is ready to play.
Duplicate media
Open Moast in your Shopify admin. In the menu on the left, click Media. This is your Media library, where all your videos and images live.
Click the video or image you want to copy. It opens on its own page.
On that page, click More actions. A small menu opens. In that menu, click Duplicate. (The same menu also has Embed in email and Download, and there is a Delete button next to it.)
Moast now makes the copy and opens the copy's page. You'll see the message Media duplicated. The copy is processing. That means the copy is being prepared, the same way a new upload is.
What the copy is called
The copy gets a new name based on the original. If your video is called summer-haul, the copy is called summer-haul (copy). If you copy that copy, the next one is called summer-haul (copy 2). A video with no name gets called copy.
Where the copy shows up
The copy appears as a new item in your Media library. While it is processing, it can't play yet, just like a freshly uploaded video. It is not added to your widgets or the Shop App right away. You add it yourself when it's ready.
What the copy includes
The copy is the same as the original, except for the things listed in the next section. It keeps:
The caption, description, transcript, and alt text (the text description of the image for people who can't see it)
Labels
Product tags and variants, in the same order
Links and buttons on the media, in the same order
The thumbnail (the still image people see before they press play)
Video settings, like the size and how the video plays
The social account connected to the media
The expiry date, if you set one
Profile details, like the member, testimonial, and approval status
What starts fresh
Stats. Views, clicks, likes, ratings, and shares all start at zero, so the copy has its own numbers.
Shop App publishing. The copy is not published to the Shop App, even if the original is.
If you can't duplicate
If you see the message Media is still processing, the video hasn't finished processing yet. Wait a few minutes and try again.
If you see Media not found, the original file is no longer available, so it can't be copied.
To download or delete media instead, see Downloading or deleting videos.
To copy media to a different store instead of duplicating it in this one, see Copy media between your Shopify stores.