Moast
Ai Features

Connect Moast to Claude or ChatGPT

Updated last week

Connect Moast to Claude or ChatGPT to set up your store by chatting. Your AI assistant can import your videos, link them to products, create a widget and help you put it on your store. Connecting takes a few minutes: you add Moast's connector URL to your AI app, then approve access in your Shopify admin.

Before you start

You need access to your store's Shopify admin, because that's where you approve the connection. If Moast isn't installed on your store yet, approving installs it.

You also need Moast's connector URL. Copy it from Settings > AI & agents in Moast, under Set up Moast from Claude or ChatGPT. It's https://m.moast.io/mcp.

Connect Claude

On a Claude Team or Enterprise plan, an owner first adds the connector in Organization settings > Connectors. Members then connect with their own account.

  1. In Claude, go to Customize > Connectors, click Add, then Add custom connector.

  2. Name it Moast, paste the connector URL, click Continue, then Add.

  3. Click Connect.

  4. Enter your store's myshopify.com address, for example my-store.myshopify.com, and click Continue to Shopify.

  5. In your Shopify admin, review what Claude can do and click Allow access. You return to Claude, connected.

Connect ChatGPT

ChatGPT adds custom apps through developer mode.

  1. In ChatGPT, go to Settings > Apps > Advanced settings and turn on Developer mode.

  2. Click Create app. Name it Moast, paste the connector URL and choose OAuth.

  3. Confirm, then click Create.

  4. Enter your store's myshopify.com address and click Continue to Shopify.

  5. In your Shopify admin, review what ChatGPT can do and click Allow access.

To use Moast in a chat, click +, then More, and choose Moast.

Only click Allow access for a connection you started yourself, just now. If someone sent you a link to the approval page, click Cancel: approving it would give their AI app access to your store.

What your AI assistant can do

Once connected, your AI assistant works with your Moast content only.

  • See your media, widgets, linked products and Moast analytics.

  • Import media from Instagram and TikTok, from Shopify Files, from public links, and from files on your computer through an upload link.

  • Link products to media, with product suggestions from Moast's AI.

  • Create and edit widgets: choose their media, change their settings and add custom CSS.

  • Put a widget on your store: get a link that opens your theme editor with the widget ready to place, get an embed code, and check that the widget is live.

It can't delete media or widgets, change your plan, or edit your theme's code. Do those in the Moast admin.

Features your plan doesn't include stay locked. When you ask for one, your AI assistant tells you what Moast Pro adds and shares the link to upgrade.

Things to try

Start with one request that covers the whole setup, then adjust from there.

  • "Set up Moast for my store with the latest videos from my Instagram."

  • "Import the latest 3 posts from @mybrand on TikTok and link them to the right products."

  • "Give me a link to upload videos from my laptop."

  • "Create a carousel for my product pages that shows each product's videos."

  • "Change my Stories widget's background to red."

  • "Which of my videos got the most views last month?"

In Claude, the media library, the upload link and widget previews appear right in the chat.

Limits

  • Social imports: your AI assistant previews an account first, then imports the posts you choose. A store can start 10 previews a day. Import up to 50 posts within an hour of the preview.

  • Link imports: up to 20 public links at a time.

  • Upload links: each link works for one hour. Ask for a new one when it expires.

  • Processing: imported videos take a few minutes to process. A widget shows a video only once it has finished.

  • UGC results: your assistant gets at most 10 UGC results per request. If it asks for more, Moast returns the first 10 with a note that it capped the list.

  • Products per item: below the Pro plan, each imported item links to one product.

See and disconnect AI apps

Every AI app connected to your store is listed under Connected AI apps in Settings > AI & agents. Each shows when it was connected, when it was last used, and whether it can edit or only read.

  1. In Moast, go to Settings > AI & agents.

  2. Under Connected AI apps, click Disconnect next to the app.

Disconnecting ends the app's access straight away, and any upload link it created stops working. Uninstalling Moast disconnects every AI app.

A connection that goes unused for 90 days ends on its own. Connect the app again to keep using it.

Troubleshooting

I see "This connection request has expired"

A connection request lasts 15 minutes. Start the connection again from your AI app and approve it within that time.

I see "AI apps aren't available for this store yet"

We're opening AI app connections to stores gradually, and yours isn't included yet. We'll let you know when it is.

My AI assistant created a widget, but it's empty

The videos are probably still processing. Wait a few minutes, then ask your AI assistant to check the import status.

"Too many attempts" when connecting

Wait a few minutes, then start the connection again from your AI app.

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